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All counselling staff have Master’s degrees and are committed to on-going professional development. Counselling services received at the Family Centre meet professional and ethical standards.



Roxie Van Aller

Executive Director (MA, RCC)

Roxie brings 20 plus years’ experience to her role as Executive Director, and counsellor to The Kelowna Family Centre. Roxie is a registered clinical counsellor, with a masters in counselling psychology. Roxie uses her training in Self-Regulation to support clients in healing from trauma and a Gottman approach to her work with couples. Roxie is registered to provide counselling through the Crime Victim Assistance Program (CVAP) and ICBC.

Lisa Binnie

Counsellor (BA, MSW, MPA)

Lisa Binnie has over 30 years of experience and holds a Master of Social Work degree and a Master of Public Administration degree. She is former Executive Director of the Kelowna Family Centre and is provides counselling for our couples counselling program. She also currently acts as a surveyor for CARF International, an accreditation body for social service agencies.

John Downes

Counsellor (MC, RCC)

John Downes holds a Master of Counselling degree and is a registered clinical counsellor with the British Columbia Association of Clinical Counsellors. John brings over 27 years of clinical experience to the Kelowna Family Centre, with specialization in cognitive behavioral therapy (CBT) to address issues of anxiety and depression, as well as experience using solution-focused therapy.

Joyce Eng

Counsellor (MAC, CCPA)

Joyce has a Master of Arts in Counselling degree. She has training in and uses Somatic Experiencing and Self-Regulation therapies in her practice. Joyce works in the Stopping the Violence program. Joyce is registered to provide counselling through the Crime Victim Assistance Program (CVAP). Joyce is a registered clinical counsellor with the Canadian Counselling and Psychotherapy Association (CCPA).


 Angela Kazmierczak

Counsellor (MSMFT)

Angela holds a Master of Science in Marriage and Family Therapy (MSMFT) through Loma Linda University. She specializes in Systems Theory and has completed graduate work in the neurological effects of mindfulness. Angela uses these modalities in her work with individual and families.

Lois Hansen

Registered Counsellor (M.Ed.) Somatic Experiencing Practitioner

Lois has a Masters of Educational Counselling degree, is registered with Canadian Counselling and Psychotherapy Association and as a Somatic Experiencing Practitioner. She works with children and families at Kelowna Family Centre using various expressive modalities such as sand and play therapy. She also has extensive experience counselling adults with PTSD and anxiety, couples, people with anger issues, as well as those with a brain injury. Lois is registered to provide counselling through the Crime Victim Assistance Program (CVAP).

Suzanne Harrington

Counsellor (M.Ed.)

Suzanne Harrington holds a Master’s in Counselling Psychology (Marriage and Family Therapy Specialization). Suzanne has further training in expressive therapies (play and art therapy), trauma and abuse, dissociation, addictions, mental health, and parent-child attachment. She works with children and adults in family, individual and group counselling.


Kim Wardman

Counsellor (MACP, RCC)

Kim holds a Masters of Counselling and Psychology degree, and is a registered clinical counsellor with the British Columbia Association of Clinical Counsellors.  Kim is trained in Cognitive Behavioral Therapy as well as Dialectical Behavior Therapy.  She uses these therapies and her current training in Somatic experiencing to assist individuals who are facing relationship issues, dealing with trauma, anxiety, depression, life transitions and balancing various demands of life.

Lynda Fillion

Finance Manager

Lynda has been working at the Kelowna Family Centre since 1996. She has certificates in Bookkeeping and creative design. Lynda is responsible for Bookkeeping and other office management duties.

Joanna Shaw

Office Manager

Joanna started working at the Kelowna Family Centre in August of 2017. She is your first contact on the telephone and at the front desk, providing assistance with inquiries about our services and booking appointments.



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